Hotspot & PPPoE platform for African ISPs
Run your whole network
from one place.
Billing, routers, customers and payments for hotspot and PPPoE operators across Africa. VillageHub collects the money, keeps your MikroTiks online and tells you which customers are about to leave.
No card needed · Live in under an hour · M-Pesa, MTN MoMo, Airtel Money and more
5
Countries
Local mobile money in each
< 1 hr
Signup to live
No hardware, no engineers
24/7
Automated collections
Payments confirm themselves
∞
Routers & vouchers
No per-device limits
Monitored around the clock, with alerts the moment a router or payment gateway stops responding
Outage tracking
Outages that don't cost you customers.
When a router goes down, affected customers get automatic time credit and an SMS apology. Nobody has to call you.
- Every outage is timed and logged per router
- Lost time is added back, or a refund voucher if their package already ran out
- Quiet hours respected — no texts at 3 a.m.
Outage · Rongai-Tower
Back online after 47 min
- 128 customers credited 47 min
- 9 refund vouchers issued
- SMS sent to every affected line
SMS to customer Sorry for the outage at Rongai this afternoon. We've added 47 minutes back to your package.
Works with
Plugs into the routers and gateways you already use.
Keep your MikroTiks, your own payment accounts and your SMS provider. VillageHub sits in the middle and makes them work together.
- NetworkMikroTik · TP-Link Omada2
- PaymentsM-Pesa · Paystack · ClickPesa · AzamPay · KopoKopo · PalmPesa · Snippe · Hubtel · MegaPay9
- MessagingWhatsApp · Africa's Talking · Twilio · Infobip · MobileSasa · NextSMS · Hubtel · BulkSMS Ghana · SMSOnlineGH · Beem Africa10
MikroTik
TP-Link Omada
M-Pesa
Paystack
ClickPesaAzAzamPay
KopoKopoPpPalmPesa
Snippe
Hubtel
MegaPay
WhatsApp
Africa's Talking
Twilio
Infobip
MobileSasa
NextSMSHubtelBgBulkSMS Ghana
SoSMSOnlineGH
Beem AfricaThe evening shift
Still confirming payments from your SMS inbox?
Each of these is small. Together they are most of your evenings — and money you never see.
0/4chores handed
to VillageHub
to VillageHub
11:04 p.m.
A customer has paid and is waiting while you scroll through M-Pesa messages.
Confirmed for you. The payment is matched and the session switched on in about two seconds — while you sleep.
Saturday
One voucher card is photographed and shared by five phones.
Device limits. Each code works on the number of devices you choose. The sixth phone gets your buy page instead.
Day 21
A PPPoE client is three weeks late and nobody noticed.
Bills chase themselves. Invoices go out, a grace period runs, the line is cut — and comes back the moment they pay.
2:30 p.m.
The router at your second site has been off since lunch.
You hear first. Outages are timed per router and you get a WhatsApp alert — customers can even get the lost time back automatically.
How it works
From “Pay” to online in 2.1 seconds.
- 01
Customer taps Buy
They pick a package on your portal and get the M-Pesa prompt on their own phone. No till number to copy, no code to type.
03:12 · Mama Jane's WiFi0.0s
M-PESA
Pay KES 50 to MAMA JANE WIFI?
|
Send
Waiting for payment…
hAP ac² · Westlands
Your till · today
KES 47,850
Product
Everything you sell, in one dashboard.
Hotspot and PPPoE billing for your network, in one place.
Hotspot billing
Sell WiFi by the hour, day or week
Vouchers, mobile money and a captive portal in your brand. Night and weekend offers switch on by themselves.
Explore hotspot billingmamajane.admin.village-hub.net/packages
Search customers, vouchers…⌘K312 onlineJW
Packages
What customers can buy on your portal.
New package
Sold today
128
↑vs 104 yesterday
Revenue today
KES 6,420
Mobile money & vouchers
Top package
Daily 24hrs
46% of sales
Offers live
2
Night Owl · Weekend
All7Hotspot5PPPoE2
| Name | Price |
|---|---|
1 Hour | KES 10 |
Daily 24hrs-20% Timed | KES 40KES 50 |
Night OwlNight · 22:00–06:00 | KES 30 |
WeekendWeekend · Sat–Sun | KES 150 |
Weekly | KES 300 |
PPPoE billing
Monthly lines that bill themselves
Reminders before the due date, a cut-off when it passes, and back online the moment they pay.
Explore PPPoE billingmamajane.admin.village-hub.net/subscriptions
Search customers, vouchers…⌘K312 onlineJW
Subscriptions
Monthly PPPoE customers, renewed and cut off on time.
Export Excel
Active lines
42
31 online now
Due this week
9
reminders scheduled
Collected this month
KES 98,500
↑vs KES 91,000
In grace
2
cut off on Friday
Active42Paused3Expired5All50
| Subscriber | Phone | Status |
|---|---|---|
| jkamau | 0712 345 678Online | Active |
| amina.o | 0722 118 440Online | Active |
| mutua-office | 0733 902 117Offline | Paused |
| njeri.k | 0701 555 213Offline | Expired |
Captive portal
A login page customers actually enjoy.
Clean on any phone. Customers pick a plan, pay with M-Pesa and are online in seconds.
9:41
Mama Jane's WiFi
High-Speed Internet
Login Now
0722 000 000
Select Your Plan
1 Hour
1 hour
KES10
Buy Plan
Daily Unlimited
Popular24 hours
KES50
Buy Plan
Weekly
7 days
KES300
Buy Plan
? How to Connect
1
Select a Plan
Choose the internet package that best suits your needs above.
2
M-Pesa Payment
Enter your phone number and wait for the PIN prompt on your phone.
3
Instant Activation
Once payment is successful, you will be connected automatically within seconds.
Secure Payments by M-Pesa
Your brand, your wordsAdd your logo and colours, pick one of 11 designs and change any word customers see. No coding.
Made for phonesFast on cheap and older phones, tablets and laptops — and it can be served straight from the router.
Paid into your accountCustomers pay with an M-Pesa PIN prompt. The money goes to your own paybill or till, not through us.
Online the moment they payThe router lets them in by itself once payment lands, and returning customers stay logged in.
The customer's side
- Pick a plan
- Pay with M-Pesa
- Enter PIN
- Online
Who it's for
Built for how Africa
gets online.
From one hotspot behind a shop counter to a wireless ISP covering a whole county — same dashboard, same billing, live in under an hour.
Towns & rural WISPs
Fibre & home internet
Shops, kiosks & markets
Schools & campuses
Hotels, lodges & cafés
Recently shipped
Sell through agents. Stay online. Make it right.
Tools growing networks asked for — all included in every plan, all running on the MikroTik you already own.
Payments
Direct M-Pesa, AzamPay & Paystack settlement. Straight to your till.
Your money, your own till.
Connect your own M-Pesa, mobile money or card account and customer payments settle from the mobile operators into your own till or bank account. Our fee is billed separately, so it never comes out of a customer’s payment.
No cut of individual payments — one simple monthly fee
Direct settlement from local networks to your bank or till
Instant captive portal & PPPoE auto-activation on payment
One simple fee. No setup costs, no hidden charges.
- Hotspot: 3% of what you collect, minimum KES 500 a month.
- PPPoE: KES 25 per client who was active that month. Suspended clients are free.
Payment gateways
Settings · Your own keys
MegaPayM-Pesa collectionsSettles to your till · not oursRequest a gateway →
Intelligence
AI ISP analytics & churn prediction, in plain words.
An analyst that never clocks out.
Ask your business anything in plain language — revenue, churn risk, router health — and get answers backed by your live data. No reports to build, no spreadsheets to export.
Dispute assistant
Reviews usage logs against invoices to validate or dismiss disputes — hours of reconciliation, done in seconds.
Bill explainer
Customers get plain-language answers to billing questions instantly. You get fewer support tickets.
Churn radar
Flags at-risk subscribers from usage drops, missed payments, and session patterns — before they leave.
Network co-pilot
"Why is router X slow?" — ask in plain language, get answers backed by real telemetry.
Customer support agent
Talks to your customers on the portal — can't connect, which package to buy, payment stuck — day and night. Only the hard cases reach you.
VillageHub AI
Always online
Tap a question below and watch it answer from live network data.
Ask anything...
Onboarding
Set up your MikroTik billing
in under an hour.
From signup to first sale, in one afternoon.
No engineers to hire, no firmware to flash. If you can log into your router, you can run VillageHub.
Bring your own routers
Works with the MikroTik you already own
STEP 01
Create your account
Tell us about your business and the networks you run. Takes about two minutes.
STEP 02
Get provisioned
We spin up your tenant with admin access, your branding, and base packages ready to sell.
STEP 03
Connect your routers
Add your MikroTiks with an IP and API credentials. No firmware flashing, no site visits.
STEP 04
Start selling
Your captive portal and billing go live — in under an hour, not weeks.
Operator reviews
From the people running the networks.
Written by operators from inside their dashboard. Every review is real and approved by our team before it appears here.
Basing on my past billing systems experiece, this is the best billing system ever. Keep impressing us for your services
Napenda namna ninavyopata msaada wa kiufundi kwa haraka
This is very professional Billing System, thanks
best billingsystem
hekima na kujali wateja kwa wakati ndio huleta mafamikio asikilizwe mteja na kupokea maoni yenye nguvu zaidi na kufanyiwa kazi ila tamaa na kutowasikiliza wateja hurudisha mifumo nyuma ili usonge mbele juhudi usikivu nidhamu na afya njema kwakuwa mungu yupo ndani yako hakuna linaloshindikana kwenye mawazo yakweli
Pricing
ISP billing pricing —
Kenya, Tanzania, Uganda & Ghana
Simple pricing that grows with you.
One simple fee. No setup costs, no hidden charges.
Hotspot
KES 500 /mo or 3%
Pay the flat floor or 3% of what you collect through VillageHub — whichever is higher.
- Unlimited MikroTik routers
- Unlimited vouchers & sessions
- Fully branded captive portal
- Automated billing — M-Pesa, Paystack & more
- VillageHub AI included
- No setup fees
PPPoE
KES 25 /client/mo
Pay per active PPPoE client each month — only clients active in the billing month count.
- Unlimited MikroTik routers
- Unlimited fiber & wireless subscribers
- Automated invoicing & suspension
- Automated billing — M-Pesa, Paystack & more
- VillageHub AI included
- No setup fees
Enterprise Add-ons
Custom
Enterprise-grade infrastructure tools to run your entire ISP securely and reliably.
- WireGuard tunnels
- Custom SMS gateways
- White-label platform
- Full API access
- Dedicated account manager
- SLA guarantee
Hotspot: 3% of what you collect, minimum KES 500 a month.
PPPoE: KES 25 per client who was active that month. Suspended clients are free.
Free for 30 days · No card needed · No setup fees
Know other network owners? Save 5% — forever.
Refer a network and get a permanent 5% off your own subscription for every referral that subscribes — stacking up to 25% off, applied automatically to every invoice.
From the blog
Guides to grow
your network.
Practical playbooks on billing, payments, and running a profitable ISP — written for operators, not engineers.
Playbook8 min read
Scale
Agents, dual-WAN failover and outage credits: three upgrades for a growing WiFi network
Three upgrades separate a hobby hotspot from a business: people selling for you, a second line that carries you when the first one dies, and a fair answer when customers lose service anyway.
Read guide
Comparison11 min read
Compare
Best ISP billing systems in Kenya (2026): an honest comparison
VillageHub, Jasiyo, Centipid, Lipanet, KiviPay — most Kenyan platforms charge similar rates, so the minimum, the trial and what you get for the money decide it. Here is how they compare.
Read guide
Pricing9 min read
Pricing
ISP billing system pricing in Kenya, Tanzania, Uganda & Ghana (2026)
The prices differ less than the pricing models. Commission vs flat floor, currency and gateway by country, and how to find the crossover point where each becomes cheapest.
Read guideFAQ
Before you ask.
The questions every operator asks before switching. Something else on your mind?
Chat with us on WhatsAppReady when you are
Your network,
finally running itself.
Start free for 30 days. Move your routers and customers over with our help, at no cost.
No card needed · Live in under an hour · M-Pesa, MTN MoMo, Airtel Money and more