ISP billing software for African network operators
Your entire ISP,
running on autopilot.
VillageHub automates your hotspot & PPPoE billing, settles payments straight into your own till, and keeps every MikroTik in line — all from one clean dashboard.
No credit cardNo setup feesLive in 5 minutes
GWAMKMFH
500+4.9
Operators across Africa
Plays nicely with your stack
Network
Mk MikroTikOm TP-Link OmadaFr FreeRADIUS
Payments
M M-PesaPs PaystackCp ClickPesaAz AzamPayKk KopoKopoPp PalmPesaSn SnippeHb HubtelDc DigiCashMp MegaPayPP PayPal
Messaging
Sm SMS GatewaysWa WhatsApp
0%
Transaction commission
Your money goes to your till
5 min
Signup to first sale
No hardware, no engineers
24/7
Automated collections
Payments confirm themselves
∞
Routers & vouchers
No per-device limits
01 · Platform
MikroTik, hotspot & PPPoE billing,
in one dashboard
Everything your network needs to run itself.
Stop confirming payments from your SMS inbox and logging into routers one by one. VillageHub does the busywork, around the clock.
Billing that never sleeps
A customer pays. VillageHub confirms it, activates their session on the router, and sends the receipt — in seconds, at 3 a.m., without you touching anything.
Customer pays via STK push03:12
Payment confirmed automatically03:12
Session activated on router03:12
SMS receipt sent03:13
Hotspot & vouchers
Sell time or data with vouchers or phone numbers. Print voucher cards or export them to Excel. Device limits stop one voucher from feeding the whole street.
WIFI-8321 · 3HRWIFI-1177 · 1DAYWIFI-4409 · 2GB
PPPoE & fiber billing
Recurring invoices, grace periods, automatic suspension — and instant reconnection the moment payment lands. No more chasing.
MikroTik command center
Every router, every site, one screen. Push packages, watch health in real time, and catch the hot CPU before customers start calling.
WestlandsCPU 34%
KasaraniCPU 21%
RongaiCPU 87%
A portal that's yours
Customers see your brand, not ours. Change any word on the page — the title, the buttons, the connect steps — and give each router its own look.
Customers serve themselves
Customers check their balance, renew, and top up on their own — no call to you. They stay logged in and earn points each time they buy.
Who it's for
Built for how Africa
gets online
From one hotspot behind a shop counter to a wireless ISP covering a whole county — same dashboard, same billing, same five-minute setup.
Towns & rural WISPs
Fibre & home internet
Shops, kiosks & markets
Schools & campuses
Hotels, lodges & cafés
Full toolkit
Everything included in every
ISP billing plan
One platform. The whole operation covered.
No add-on invoices, no feature gates, no surprises. Every plan ships with the full toolkit to run, bill, and grow your network from day one.
Billing & payments
- M-Pesa STK push & card payments
- Monthly PPPoE bills sent for you
- Late payers cut off, reconnected on payment
- Discounts & timed special offers
- SMS receipt after every payment
- Works in your currency
Network control
- All your MikroTiks in one place
- Works with TP-Link Omada too
- See router health live
- FreeRADIUS built in
- Set speed, data & device limits
- One login works at all your sites
Hotspot & portal
- Make vouchers & PINs in bulk
- Print vouchers or export to Excel
- Phone-number login that stays logged in
- Change any word on your portal
- Own look & payments per router
- Night & weekend packages
CRM & customers
- Customer CRM built in — every profile, purchase & ticket
- Customers top up on their own
- Points every time they buy
- Rewards for bringing friends
- AI answers questions day & night
- See who your best customers are
Team & security
- Own login for every staff member
- Cashier role — sell only, no settings
- See each person's sales
- Only the owner sees the money
- Two-step login (2FA) for admins
Marketing & extra income
- Sell ad space on your portal
- Different ads for each router
- Show the old price next to the offer
- Send SMS to all your customers
- Referral rewards for you & your customers
- Collect customer reviews
No per-router fees Unlimited subscribers Free updates forever Data stays yours
Recently shipped
Sell through agents.
Stay online. Make it right.
Three new tools for growing networks.
A reseller network that sells while you sleep, a second line that carries you when the first one dies, and automatic credits for customers when it doesn't.
Sales network
Agents who sell for you
Give resellers their own login to buy voucher stock, see what sold, and top up their float by mobile money. They earn their cut the moment stock is issued — no payouts to chase, no cash to count.
MWMary WanjikuKawangware kioskKES 4,200
JOJoseph OtienoKisumu marketKES 12,800
Commission paid at issue · 10%
Service quality
Outage credits, paid automatically
Every outage is timed and logged per router. When one runs long, customers get the lost time added back — or a refund voucher if they already expired — plus an SMS telling them so. Quiet hours respected.
Westlands · offline 47 min
14:12 → 14:59 · power outage
128 customers credited 47 min
9 refund vouchers issued
SMS sent to every affected line
Uptime
Two lines, one network
Run a second link as backup, or share load across both with the weight you choose. Each link is watched by pinging past the modem, so an upstream failure moves traffic even when the modem still looks alive.
WAN 1 · Fibre2× share
WAN 2 · LTE backup1× share
Probe fails → traffic moves in seconds
No extra licence Works on your MikroTik Included in every plan
02 · Payments
Direct M-Pesa, AzamPay & Paystack settlement
Your revenue never touches our hands.
Most platforms route your customers' money through their accounts and skim a commission. VillageHub works differently: you plug in your own gateway credentials, and funds settle directly from the mobile operators into your till or bank account.
Zero commission on each transaction — no cut of individual payments
Direct settlement from local networks to your bank or till
Instant captive portal & PPPoE auto-activation on payment
0%commission on transactions — funds settle directly to your till
VillageHub charges a platform fee of 3% of collections or a KES 500 monthly floor, whichever is higher — never a cut of each individual payment.
03 · Intelligence
AI ISP analytics & churn prediction
An analyst that never clocks out.
Ask your business anything in plain language — revenue, churn risk, router health — and get answers backed by your live data. No reports to build, no spreadsheets to export.
Dispute assistant
Reviews usage logs against invoices to validate or dismiss disputes — hours of reconciliation, done in seconds.
Bill explainer
Customers get plain-language answers to billing questions instantly. You get fewer support tickets.
Churn radar
Flags at-risk subscribers from usage drops, missed payments, and session patterns — before they leave.
Network co-pilot
"Why is router X slow?" — ask in plain language, get answers backed by real telemetry.
Customer support agent
Talks to your customers on the portal — can't connect, which package to buy, payment stuck — day and night. Only the hard cases reach you.
VillageHub AI
Always online
Tap a question below and watch it answer from live network data.
Ask anything...
04 · Onboarding
Set up your MikroTik billing
in under an hour
From signup to first sale, in one afternoon.
No engineers to hire, no firmware to flash. If you can log into your router, you can run VillageHub.
Bring your own routers
Works with the MikroTik you already own
STEP 01
Create your account
Tell us about your business and the networks you run. Takes about two minutes.
STEP 02
Get provisioned
We spin up your tenant with admin access, your branding, and base packages ready to sell.
STEP 03
Connect your routers
Add your MikroTiks with an IP and API credentials. No firmware flashing, no site visits.
STEP 04
Start selling
Your captive portal and billing go live. First voucher sold in minutes, not weeks.
Operator stories
In their own words.
4.5 from operators across Africa
Been using VillageHub for over a year now and I am very satisfied. The M-Pesa payments come in and activate on their own, which has made running the hotspot much easier.
GW
Grace Wanjiru
Founder, SwiftLink WiFi · Nairobi🇰🇪
As an ISP owner I have tried a few billing systems. With VillageHub the AzamPay payments and activation just happen automatically. Has served me well this past year.
AM
Amani Mushi
Owner, Bahari Networks · Dar es Salaam🇹🇿
I have been with VillageHub for close to two years now. Running my PPPoE customers and MTN MoMo collections from one dashboard has really streamlined my operations.
KM
Kwame Mensah
Director, Ashanti Fibre · Kumasi🇬🇭
My customers buy bundles even at midnight and the system connects them alone. I just see the money in my till in the morning.
FH
Fatuma Hassan
Owner, Pwani Net · Mombasa🇰🇪
Moved my PPPoE clients from spreadsheets. Invoices go out alone, late payers are cut off alone, and my debt list is now very short.
JS
Joseph Ssemwanga
Founder, Kampala Home Internet · Kampala🇺🇬
The night packages have grown my sales. I set the offer once and it turns on every evening by itself.
NJ
Neema John
Manager, Kili Connect · Arusha🇹🇿
Paystack money comes straight to my own account, not through anybody. That alone made me stay.
CO
Chinedu Okafor
CEO, NaijaLink Networks · Lagos🇳🇬
I print vouchers in the office and my agents sell them in the market. Every sale shows who sold it, so no more stories.
DK
David Kiprop
Owner, Rift WiFi · Eldoret🇰🇪
Support on WhatsApp answers fast, even on Sunday. Small issues are sorted before my customers notice.
AO
Abena Owusu
Owner, Gold Coast WiFi · Accra🇬🇭
A router went down at my second site and I got the alert before customers called. Fixed it from my phone.
PO
Peter Otieno
Director, Lakeside WiFi · Kisumu🇰🇪
05 · Pricing
ISP billing pricing —
Kenya, Tanzania, Uganda & Ghana
Simple pricing that grows with you.
Pay a small monthly floor or 3% of what you collect — whichever is higher. We only earn when you do.
Hotspot
KES 500 /mo or 3%
Pay the flat floor or 3% of what you collect through VillageHub — whichever is higher.
- Unlimited MikroTik routers
- Unlimited vouchers & sessions
- Fully branded captive portal
- Automated billing — M-Pesa, Paystack & more
- VillageHub AI included
- No setup fees
PPPoE
KES 25 /client/mo
Pay per active PPPoE client each month — only clients active in the billing month count.
- Unlimited MikroTik routers
- Unlimited fiber & wireless subscribers
- Automated invoicing & suspension
- Automated billing — M-Pesa, Paystack & more
- VillageHub AI included
- No setup fees
Enterprise Add-ons
Custom
Enterprise-grade infrastructure tools to run your entire ISP securely and reliably.
- WireGuard tunnels
- Custom SMS gateways
- White-label platform
- Full API access
- Dedicated account manager
- SLA guarantee
Full 30-day free trial · No credit card · No setup fees
Know other network owners? Save 5% — forever.
Refer a network and get a permanent 5% off your own subscription for every referral that subscribes — stacking up to 25% off, applied automatically to every invoice.
From the blog
Guides to grow
your network.
Practical playbooks on billing, payments, and running a profitable ISP — written for operators, not engineers.
Playbook8 min read
Scale
Agents, dual-WAN failover and outage credits: three upgrades for a growing WiFi network
Three upgrades separate a hobby hotspot from a business: people selling for you, a second line that carries you when the first one dies, and a fair answer when customers lose service anyway.
Read guide
Comparison11 min read
Compare
Best ISP billing systems in Kenya (2026): an honest comparison
Jasiyo, Centipid, Lipanet, KiviPay, VillageHub — the ISP billing market in Kenya is crowded and everyone claims to be number one. Here is how to actually choose, without the marketing.
Read guide
Pricing9 min read
Pricing
ISP billing system pricing in Kenya, Tanzania, Uganda & Ghana (2026)
The prices differ less than the pricing models. Commission vs flat floor, currency and gateway by country, and how to find the crossover point where each becomes cheapest.
Read guide06 · FAQ
Before you ask —
The questions every operator asks before switching. Something else on your mind?
Chat with us on WhatsAppIs there a free trial available?
Which routers do you support?
Do you support multiple locations?
Can I customize the platform to fit my brand?
Which payment methods do you support?
How do I keep customers coming back?
Does VillageHub include a customer CRM?
Do you support captive portals?
Which countries do you support?
Ready when you are
Put your ISP
on autopilot.
Join hundreds of operators running billing, payments, and routers on VillageHub. Set up in an afternoon — cancel anytime.
30-day free trialNo credit card5-min setup