The VillageHub blog
Guides to grow your network.
Practical playbooks on billing, payments, and running a profitable ISP — written for operators, not engineers.
Agents, dual-WAN failover and outage credits: three upgrades for a growing WiFi network
Three upgrades separate a hobby hotspot from a business: people selling for you, a second line that carries you when the first one dies, and a fair answer when customers lose service anyway.
Read guideAll articles
9 posts
Agents, dual-WAN failover and outage credits: three upgrades for a growing WiFi network
Three upgrades separate a hobby hotspot from a business: people selling for you, a second line that carries you when the first one dies, and a fair answer when customers lose service anyway.
Read guide
Best ISP billing systems in Kenya (2026): an honest comparison
Jasiyo, Centipid, Lipanet, KiviPay, VillageHub — the ISP billing market in Kenya is crowded and everyone claims to be number one. Here is how to actually choose, without the marketing.
Read guide
ISP billing system pricing in Kenya, Tanzania, Uganda & Ghana (2026)
The prices differ less than the pricing models. Commission vs flat floor, currency and gateway by country, and how to find the crossover point where each becomes cheapest.
Read guide
Going global means going local
The internet is global, but paying for it is deeply local. Here is why the operators who win new markets are the ones who meet customers where they already pay.
Read guide
Your brand, not ours: why customization wins customers
When every ISP resells the same bandwidth, the experience is the product. A branded portal is not decoration — it is how customers remember you and recommend you.
Read guide
Support that keeps subscribers: a practical playbook
Most churn is a support problem in disguise. A subscriber whose question goes unanswered rarely complains — they just leave. Here is how to fix that before it costs you.
Read guide
How to connect a MikroTik router to M-Pesa (Daraja STK Push)
A step-by-step guide to wiring your own Safaricom Daraja credentials to a MikroTik hotspot, so payments auto-confirm and activate customers — with zero platform commission.
Read guide
Sell more with time & data vouchers
How to price, package, and print vouchers that move fast — plus device limits that stop one code feeding a whole street.
Read guide
Cut churn with a referral program
Turn happy subscribers into your best sales channel with rewards that pay for themselves in retained revenue.
Read guidePut these playbooks to work.
Start your 30-day free trial and run billing, payments, and routers on VillageHub.
Start free trial