Best ISP billing systems in Kenya (2026): an honest comparison

If you run a WISP or fibre network in Kenya, the billing system you choose shapes your margins, your support load, and how fast you can grow. The market is crowded — VillageHub, Jasiyo, Centipid, Lipanet, ISP Kenya, KiviPay and others all compete, several claiming to be number one. We make VillageHub, so weigh our view with that in mind. This is how we would choose, using prices you can check yourself.

What actually matters in an ISP billing system

Feature lists blur together. In practice, five things decide whether a platform earns its place:

• How you pay for it. Compare the percentage, the per-client fee and the monthly minimum together. The rates are often the same, so the minimum decides what a small network pays.
• Who holds your money. Does settlement flow directly to your own till and bank, or through the vendor's account first?
• MikroTik and RADIUS depth. Multi-site management, live health, quotas and device limits — not just a login page.
• Payment coverage. M-Pesa STK Push is table stakes; support for AzamPay, Paystack and others matters the moment you cross a border.
• Support and reliability. When billing stops, your revenue stops. Response time is a feature, not an afterthought.

The pricing models, plainly

Most Kenyan platforms charge around 3% of hotspot collections and about KES 25 per PPPoE client, with a monthly minimum across the account. VillageHub and Jasiyo both work this way at the same rates, so the minimum is where they differ: KES 500 on VillageHub and KSh 1,000 on Jasiyo. A hotspot collecting KES 20,000 a month pays KES 600 on VillageHub and KSh 1,000 on Jasiyo. Once you collect more than about KES 33,000 a month, the two cost the same. Always model it against your real monthly collections before committing.

The main options

VillageHub runs hotspot and PPPoE billing for MikroTik and TP-Link Omada, with a KES 500 minimum and a 30-day trial. Jasiyo is built for MikroTik operators in Kenya and Uganda, with a KSh 1,000 minimum and a 7-day trial, and it lets you register a Paybill or Till with no Daraja app. Centipid is well established, with a very wide gateway list. Lipanet, ISP Kenya and KiviPay each have their own following among hotspot and PPPoE operators. Pricing, gateway coverage and feature depth change often, so verify the current specifics with each vendor before you decide.

Why we recommend VillageHub for Kenya and beyond

VillageHub is built for Kenyan operators first: M-Pesa STK push, Kopo Kopo, MegaPay and Paystack, with customer money going straight to your own Paybill, Till or bank and never through us. You get the same rates as Jasiyo with half the minimum, and the 30-day trial lets you test a full billing cycle with real customers before you pay anything.

On top of billing you get a white-label Android customer app, an Android agent app, 11 captive portal designs in English and Kiswahili, outage credits, and AI support chat that answers your customers on the portal. And when you grow, you can stay on the same platform: VillageHub has local pricing in Tanzania, Uganda, Ghana and Nigeria, with local gateways in Tanzania, Ghana and Nigeria.

A quick way to decide

• Small and just starting out? VillageHub’s KES 500 minimum and 30-day trial are the lowest-risk start among the platforms with a minimum. If you want no minimum at all, XenFi charges 3% per sale.
• Scaling, or crossing borders? Choose a platform with local gateways in your next market and money paid straight to you.
• No Daraja app and no wish to open a Kopo Kopo or Paystack account? Jasiyo’s direct Paybill and Till registration may suit you better.

For most Kenyan operators who want one platform for hotspot and PPPoE, room to grow and no cost until they have tested it, we recommend starting with VillageHub. Model the cost against your real collections, trial it on one router, and compare the details in VillageHub vs Jasiyo and VillageHub vs Centipid.